Privacy Policy

This Privacy Policy describes what personal data may be collected, how it is used, stored, shared, and protected when users interact with Proximityreels pages and contact workflows.

1. Data we collect

Depending on form usage and page interaction, we may collect first name, last name, email, phone, area code, and optional message context. Technical metadata may include browser user agent, language preference, page referrer, and basic event timing required for service diagnostics and delivery quality.

2. Why we collect data

• To respond to requests for discussion, demos, and service information.
• To route incoming inquiries to the appropriate team.
• To improve operational quality, response speed, and user experience.
• To maintain auditability and security controls in communication workflows.

3. Legal basis and consent context

Processing may rely on legitimate business interest, user consent, or contractual necessity depending on request type and jurisdiction. Where consent is required, users can decline optional processing categories and may withdraw consent according to applicable legal requirements.

4. Data sharing and processors

Data may be processed by authorized service providers that help operate forms, storage, analytics, and communication flows. Providers are expected to operate under contractual safeguards and technical controls appropriate to the sensitivity and scope of processing.

5. Retention and deletion

Personal data is retained only for as long as necessary to fulfill communication purposes, legal obligations, and operational accountability. Retention windows vary by record type and jurisdiction. At retention end, data is deleted, anonymized, or archived according to internal policy and legal standards.

6. User rights

Subject to local law, users may request access, correction, deletion, or restriction of personal data. Users may also object to certain processing operations and request data portability when legally supported. Requests should include enough detail to verify identity and locate relevant records.

7. Security and incident readiness

We apply layered controls including access limitation, secure transmission standards, and monitoring practices designed to reduce unauthorized access risk. No internet transmission is fully risk-free, but security controls are maintained and improved through periodic review and operational hardening.

8. Policy changes

We may update this policy as laws, infrastructure, and services evolve. The published version on this page is the current reference. Users are encouraged to review this page periodically for updated obligations, rights, and contact pathways.